The Production Manager is responsible for managing the production, quality control, and setup of POSM (Point of Sale Materials) and in-store/outlet branding for clients' brands. This role oversees the full POSM cycle, from specification and sampling through vendor production, quality inspection, delivery, and installation at outlets and events. The Production Manager ensures that all POSM is produced to approved artwork and specifications, delivered on time and within budget, and installed correctly and consistently, while supporting the Service Operation Director in delivering efficient, high-quality service operations.

• POSM Production Planning & Scheduling :
  • Manage end-to-end production of POSM and branding materials, including standees, shelf talkers, wobblers, banners, posters, signage, display units, event booths, and outlet/shop branding.
  • Review client and Account Service briefs to confirm POSM quantities, materials, sizes, finishes, and technical specifications.
  • Develop production and installation schedules, and coordinate approval milestones for artwork, samples, and mock-ups.
  • Plan delivery, distribution, and rollout of POSM to outlets, warehouses, and event locations according to agreed timelines.
• Budget & Cost Control :
  • Prepare POSM production and installation cost estimates, and manage project budgets to protect agreed margins.
  • Monitor actual costs against budget, identify variances, and report them to the Service Operation Director.
  • Recommend alternative materials and production methods that reduce cost without compromising quality or durability.
• Vendor & Supplier Management :
  • Source, evaluate, and manage POSM suppliers, including printers, fabricators, signage makers, carpenters, and installation contractors.
  • Obtain and compare quotations, negotiate pricing, lead times, and terms, and recommend vendors in line with company procurement policies.
  • Visit supplier workshops and factories to monitor production progress and ensure deadlines are met.
  • Evaluate vendor performance on quality, cost, and delivery, and maintain an approved vendor list.
• Quality Control & Inspection :
  • Establish and apply POSM quality control standards and checklists covering materials, colors, dimensions, printing, finishing, and structural safety.
  • Check and approve pre-production samples, prototypes, and color proofs against approved artwork and client specifications.
  • Conduct in-process and final quality inspections at supplier sites before delivery, and reject or rework defective items.
  • Document quality issues, follow up on corrective actions with vendors, and escalate risks to the Service Operation Director.
• POSM Setup & Installation :
  • Plan and supervise POSM setup and installation at retail outlets, supermarkets, shops, and event venues.
  • Coordinate with outlet owners, store managers, and client sales teams to secure placement permissions and installation schedules.
  • Conduct post-installation checks to ensure POSM is correctly placed, safely installed, and compliant with brand guidelines and planograms.
  • Prepare installation reports with photo evidence, and arrange maintenance, repair, replacement, or removal of POSM as required.
• Team Leadership, Reporting & Process Improvement :
  • Lead, coach, and supervise production coordinators, QC staff, and installation teams, assigning workloads and reviewing performance.
  • Prepare regular reports on production status, quality inspection results, installation coverage, and costs for the Service Operation Director and clients.
  • Manage POSM inventory, stock records, and storage, and ensure materials are properly tracked, handled, and returned.
  • Develop and continuously improve SOPs, QC checklists, and workflows for POSM production and installation.

• Bachelor's degree in Business Administration, Marketing, Engineering, Supply Chain, or a related field.
• Minimum 5–7 years of experience in POSM production, printing, signage, or retail branding, preferably in an advertising agency, BTL/activation agency, or production company, including at least 2 years in a supervisory role.
• Proven experience in POSM quality control, sample approval, and supplier inspection.
• Strong knowledge of POSM materials, printing processes (offset, digital, large-format), fabrication, and finishing techniques.
• Experience managing POSM installation and rollout across multiple outlets and provinces; proficiency in Microsoft Office or Google Workspace.
• Good command of Khmer and English, both written and spoken; a valid driving license and willingness to travel to provinces are an advantage.
  
  Key Skills & Competencies:
• Strong leadership and team management.
• Excellent quality control mindset and attention to detail.
• Production planning, scheduling, and project management.
• Vendor management, cost control, and negotiation.
• Problem-solving and decision-making on site and under pressure.
• Strong communication and coordination with clients, vendors, and outlets.
• Ability to meet tight deadlines with professionalism and integrity.
  
  Employee Benefits:
• Competitive salary based on experience and qualifications.
• Public holidays and annual leave in accordance with Cambodian Labour Law.
• NSSF registration and coverage as applicable.
• Professional development and career growth opportunities.
• Collaborative and professional working environment.
• Seniority Pay